RE: Uberconference and Google Hangouts Audio is not streaming

Saints News Radio's Avatar

Saints News Radio

11 Oct, 2016 03:50 PM

Support, audio of our guests are not streaming from the Uberconference and Google Hangouts live connections. The host attempted to download the VB software, but it knocked out his audio connections on his computer. Should he consider using the desktop console versus the web console?

Thanks, Kyle Mosley

  1. Support Staff 1 Posted by Customer Suppor... on 11 Oct, 2016 04:57 PM

    Customer Support's Avatar

    Hi there,

    Thanks for your message! Please send your report request directly from the Studio App app by accessing:
    Left-hand Menu > Help > Report an Issue

    This way I'll be able to get your logs and check what's going on.

    Best Regards,

    Sergio

  2. Customer Support closed this discussion on 11 Oct, 2016 04:57 PM.

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